FAQs
Most frequent questions and answers
We offer international and local logistics solutions including:
Air and Sea Freight
Customs Clearance
Warehousing & Distribution
Door-to-Door Delivery
Cargo Tracking
You can book a shipment directly through our website buyerslogistics.co.ke or by contacting our customer support. Provide details about your cargo, destination, and preferred shipping method, and we’ll guide you through the process.
Yes. Every shipment comes with a tracking number. Simply enter your tracking number in our “Track Shipment” tool on the website to see real-time updates on your cargo.
Restricted or prohibited items include:
Hazardous materials (flammables, explosives)
Illegal substances or contraband
Perishable items without proper packaging
Restricted goods under Kenyan or international law
Delivery time depends on the service:
Air Freight: 3–7 business days (depending on destination).
Sea Freight: 2–6 weeks.
Local Deliveries: 24–72 hours within Kenya.
Shipping costs vary based on weight, volume, destination, and mode of transport.
